Privacy Policy

This Privacy Policy sets out the data processing practices carried out using the Internet and any other electronic communications networks by Bowan Arrow Ltd. If you have any requests concerning your personal information or any queries regarding these practices please contact Andy Grant, Managing Director at Please note that all data thus captured will be used and held in accordance with the requirements of the Data Protection Act 1998.

Information collected

We collect information from visitors to this website via our Contact page. We collect your details when you email us with an enquiry. In addition to the above, we collect information automatically about your visit to our website. Please see our Cookies Section for more details.

Use of personal information

We process personal information collected via this website for the purposes of:

  • Providing information about products and services
  • Providing and personalising our services
  • Dealing with your enquiries and requests
  • Administering orders and accounts relating to our suppliers or customers
  • Conducting market research

Data Capture Information

We will send you information per the preferences you submitted via our Contact page. If you would like to change these preferences at any point, please email us at or call us on +44 1252 416 389. Alternatively, you can also write to us at Andy Grant, Managing Director, 9 St. George’s Yard, Castle Street, Farnham, Surrey, GU9 7LW


Please note that your information may be used to send you details of those products or services that we offer that we have identified as likely to be of interest to you.  This will be in accordance with the preferences that you indicated when you completed the online form on the Contact page.

If at any point, you would like to opt-out of receiving communications from us, or would like to change the channels (such as email or post) that we use to contact you, please contact Andy Grant, Managing Director at Alternatively, you can also write to us at Andy Grant, Managing Director, 9 St. George’s Yard, Castle Street, Farnham, Surrey, GU9 7LW or you can amend your preferences at:


We will only disclose data when obliged to disclose personal data by law, or the disclosure is ‘necessary’ for purposes of national security, taxation and criminal investigation, or we have your consent, and to the following:

  • Business partners;
  • Suppliers we engage to process data on our behalf;
  • Successors in title to our business.

Other websites

Our website may contain links to other websites that are outside our control and are not covered by this Privacy Policy.  If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.

Subject access requests

You have the right to see what personal data we hold about you.  To obtain a copy of the personal information we hold about you, please write to us at Andy Grant, Managing Director, 9 St. George’s Yard, Castle Street, Farnham, Surrey, GU9 7LW. Please note that we reserve the right to charge a fee of up to £10 for any such request.

Internet-based transfers

Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis.  This means for instance that data you pass to us may be processed outside the European Economic Area, although the data will always be held securely and in line with the requirements of UK data protection legislation.  By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

Use of cookies

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser.  Find out more about cookies

We use cookies to identify you when you visit this website and to keep track of your browsing patterns and build up a demographic profile.

Most browsers will allow you to turn off cookies.  If you want to know how to do this please look at the menu on your browser, or look at the instruction on  Please note however that turning off cookies will restrict your use of our website.

We use the following cookies on our site:

Cookie Data collected by the cookie How long this data is kept for Who owns this data Is this a 1st party or a 3rd party cookie?
__utma Used to distinguish users and sessions. 2 years from set/update 1st party
__utmt Used to throttle request rate. 10 minutes 1st party
__utmb Used to determine new sessions/visits. 30 mins from set/update 1st party
__utmc Operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. End of browser session 1st party
__utmz Stores the traffic source or campaign that explains how the user reached your site. 6 months from set/update 1st party

By continuing to use this site you are agreeing to the use of cookies as detailed above.


Please note that this privacy policy is subject to change from time to time.  It was last updated in December 2016.